Order to Cash
Order to Cash (OTC or O2C), within the active cycle, identifies the set of corporate processes that relate to the receipt and management of requests from customers during all the phases of an order.
Order to CashThe importance of O2C
The O2C cycle describes all the activities from customer order through invoice and payment processing. It consists, therefore, of a series of sub-processes on the efficiency of which depend both the removal of any bottlenecks and the fluidity of the order flow from start to finish. Being able, therefore, to digitalize and optimize the various steps that are part of the Order to Cash brings benefits not only to the cycle itself, but also to the enabling of more efficient cash flows.
Order to CashThe WIIT approach
WIIT is able to transform the O2C cycle into a homogeneous process, eliminating, for example, paper documents from the contract stipulation phase, through the archiving and storage of signed transport documents in compliance with the law, and finally integrating the control of outstanding payments with the company’s management software.
The benefits of O2C
With the Order to Cash system created by WIIT, the time required to compile and enter the contract data is reduced and all the relevant documentation is archived and stored in digital format in compliance with the law, making it easily accessible at all times.
O2C phases optimized by WIIT
Offers/contracts
Offer process
Digital signature & booking
Contract dossier
ERP integration
Sales order
ERP entry
Transport document
Mobile management and signature
Multi-channel sending
Invoicing
Multi-channel sending
Digital storage
Payments
Multichannel reminders management
Additional advantages of O2C
With the WIIT O2C solution, it is possible to affix an electronic signature on any device (PC, Laptop or mobile) and to automatically send documents to customers. In addition, signing can be done remotely, via OTP (one-time password), saving time for both customers and the company.
Why choose WIIT
WIIT helps reduce manual work, error rates and bottlenecks during all the phases of the Order to Cash process: from the archiving of transport documents, to the elimination of paper throughout the O2C cycle, to a greater control of the flow and traceability of customer communications, such as the management of outstanding invoices.
Explore the other Business Process Management applications
From order cycle activities to procurement, from claims management to human resources administration, to quality and the creation of customized processes, the WIIT BPM system covers all critical procedures of organizations. Explore the other areas of application.
