Critical applications are defined as applications at the base of processes the interruption of which can generate important impacts on the core business:

Economic disadvantages

Financial losses due to loss of profits
– Criminal sanctions –
Loss of market share

Reputational impairments

Refers to the impact that the unavailability of the service has on the image and relationships with third parties. It needs time to restore the good reputation

Strategic impairments

Losses arising from the non-implementation of business plans or the failure to achieve expected results that have a significant impact on the business plan

Regulatory impairments

Expresses how the unavailability of processes affects legal obligations, industry regulations or contractual obligations to third parties

Operative impairments

Significant costs in the form of extra-budgetary resources and time required to deal with the operational complexity resulting from the event

To professionally manage this type of service, it is not enough to deliver computational resources rather than man hours: it is necessary to have the highest level of certifications, skills, processes and assets to define and guarantee service levels.

This is how we forge long-term relationships with our clients, multi-year ongoing services that intelligently integrate excellent technologies, people and working methods.

WIIT Key Success Factor