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The WIIT Digital Platform allows for the timely collaboration of process stakeholders through applications developed with a “responsive web designed” logic that can be used on smartphones and tablets, as well as Mobile Apps available on the App Store.

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Mobile App

Mobile appAn unstoppable growth

Globally, the growth of Mobile APPs in 2021 was 54.37%, while that of desktop applications was equal to 43.15%*. This means that more and more users are now using APPs on Android and iOS systems to browse, get information, make purchases, submit claims and interact with brands. This is why WIIT integrates Mobile APPs into its platform along with all the other communication channels: electronic invoicing, paper, certified e-mail (PEC), fax, SMS, e-mail and web portals.

*Source: StatCounter

The WIIT development chain

WIIT does not juxtapose Mobile APPs with the other tools in its CCM suite, but it controls the entire WIIT Digital Platform development chain, as well as ongoing service delivery. In this way, the company has a single hub for all its communication flows available.

The advantages of Mobile APPs

Native uniformity with brand identity

Anywhere mobile customer access

Greater speed in customer-brand interaction

Document convergence in a single repository

Possibility of graphometric signature on mobile device

Integration with general correspondence protocols

The virtuous circuit triggered with Mobile APPs

Adding mobile APPs to the other channels usually used by organizations makes all inbound and outbound processes more fluid, saving time for both customers and employees and triggering a virtuous cycle of engagement of the former and satisfaction of the latter.

Why choose WIIT

Companies choose WIIT to activate an enabling technological model with which to encourage the engagement and participation of End Users in Business processes across multiple touchpoints.

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WIIT supports the digital transformation strategy of companies with an integrated offer of services functional to business growth.

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